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Propose solutions to the company

The solutions to be proposed will be based on the understanding by Fremap that absenteeism management is based on: PREVENTION and MANAGEMENT, and hence the following actions are taken:


After the initial diagnosis, joint actions are established between the company and FREMAP with the promotion of healthy life and work habits, through the implementation of health education programmes, and with a prior study on when and to whom these programmes should be aimed. Appropriate prevention activity not only reduces work-related injuries and the seriousness of them, it also reduces or prevents potential diseases in the future. The action programme is structured in three levels of intervention:

  • First level of intervention: At this level, indicators used to measure the evolution, the available resources, the period of time and the desired aims are set
  • Second level of intervention: In this second level, the health factors requiring attention are identified. By controlling these, the objectives of the first level are fulfilled. At this point, the collaboration of the company's prevention service is essential, and in particular, that of the health control department. This action may include the carrying out of surveys among workers.
  • Third level of intervention: Based on the second level indicators, we identify the various improvement measures and assess their impact on the risk factors taken into account, as well as any repercussions that they may have on the health of workers.


FREMAP conducts absenteeism management for companies in the following coverages:

Work Accident / Work Related Illness: FREMAP handles all kinds of medical and/or surgical treatment, diagnostic testing, rehabilitation, visits with specialists, from the time of sick leave until the issue of medical discharge for the return to work of the employee:

If the employee is not able to return to his/her usual post of work after receiving treatment, Fremap submits to the Provincial Centre of the National Social Security Institute a proposal for disability. Employees are also offered a personalised guidance and training programme, called Retraining, with the aim of encouraging their reintegration into the labour force.

Non-Work Related Injuries and Non-Work Related Illnesses:

Within the legal framework of Act 35/2014 of 26 December regulating, among other aspects, the management by Collaborative Mutual Societies with the Social Security Institute of the temporary disability benefit derived from non-work related injuries and non-work related illnesses, FREMAP, collaborates in the management of temporary disability due to non-work related injuries and non-work related illnesses with following activities:

  • Receiving the leave in the shortest time possible.
  • Recognition of the right of the worker to the benefit.
  • Contacting the worker immediately.
  • Make an appointment with the patient as soon as possible in accordance with his/her condition.
  • Medical control: Our collaboration is based on medical control and fast diagnosis, and we carry out complementary tests and/or examinations in order for the medical treatment to be applied immediately, thus facilitating a full and speedy return to work.

In clinical session, the medical service of FREMAP will evaluate:

  • The performance of tests / treatments: they will be performed upon authorisation of the Public Health Service Practitioner and the patient's informed consent. The results of these tests and treatments will be made available to the Public Health Service doctor that attends to the worker.
  • Medical Discharge and Disability proposals: Act 35/2014, of 26 December, empowers our medical services to formulate proposals for medical discharge and/or permanent disability to the Inspectorate for Health which are simultaneously communicated to the worker and to the National Social Security Institute for their information.

    Similarly, the Act foresees, that when the Health Inspectorate of the Public Health Service rejects the proposal for medical discharge formulated by the Mutual Society or it does not reply to the same one in the form and term established, the Mutual Society can request the issuance of the hospital discharge certificate from the National Social Security Institute.