Management System

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FREMAP is committed, in accordance with its Purpose, Mission, Vision and Values, to maintain and improve its management model based on ongoing improvement and innovation, the key factors of which are excellence of service in management, within the prevailing legislative framework.

The Quality Policy in PDFThis link will open in a pop-up window the aim of this policy is to establish the principles of action guiding FREMAP in the accomplishment of its strategic objectives, enabling it to be a benchmark institution and meet the expectations and cater for the interests of its main stakeholders.

To support the Policy, FREMAP has a Management System, driven by Management, which contributes a systematic approach to daily activities. As a reference to establish, introduce and improve this Management System, standard UNE-EN ISO 9001:2015 is adhered to.

FREMAP Policies

Certificates and accreditations

ISO 9001 Quality Management System

IQNet CertificateAENOR ISO 9001 Certificate 

Since 1996, FREMAP has had a Quality Management System certified by an ENAC accredited body, in accordance with the UNE-EN Standard ISO 9001: 2015 , with scope for all its activities and for all its centres (outpatient, hospital and administrative), throughout the country.

MADRID EXCELENTE Seal of Guarantee

Madrid Excelente  

FREMAP has had the MADRID EXCELENTE Guarantee certificate since 2001, once it has accredited compliance with the quality and excellence criteria required by this brand.

In 2008, FREMAP received the Madrid Excelente Award for customer trust in the Large Enterprise category.

ISO 14001 Environmental Management System

IQNet CertificateAENOR Environmental Management Certificate 

Since 2000, FREMAP has had an Environmental Management System certified by an ENAC accredited body, in accordance with the UNE-EN ISO Standard 14001: 2015 , with scope for all its activities and for all its centres (outpatient, hospital and administrative), throughout the country.

ISO 27001 Information Security Management System

IQNet CertificateAENOR certificate SI-0014-2018 

Since 2018, FREMAP has had an Information Security Management System certified by an ENAC accredited body, in accordance with UNE-ISO / IEC 27001: 2014 , with scope for all its activities and for all its centres (outpatient, hospital and administrative), throughout the country.

Bequal Certificate

Bequal Certificate  

FREMAP has been renewing the Bequal Certificate in its PLUS category, granted by the Bequal Foundation itself since 2014.

In this way, FREMAP's procedures and policies in favour of equal opportunities and non-discrimination for people with disabilities are recognised, as well as its commitment to improving and increasing the levels and quality of employment of these people.

The Bequal certificate verifies not only the legal compliance of companies, such as the legal quota of 2% for employment reserve companies More than 50 workers, but also the integration of procedures and policies that include disability in the different areas of the organisation, which facilitate the incorporation of people with disabilities into the workforce.

Annual Sustainability and Corporate Governance Report

Since 2003, FREMAP has drawn up its Annual Sustainability and Corporate Governance Report in accordance with the criteria established in the Global Reporting Initiative, the strictest international standard for sustainability reports, and had it duly verified by an independent firm.

Metrology laboratory certified by ENAC under UNE EN ISO/IEC 17025

ENAC stamp RLA stamp

The FREMAP Dimensional Metrology Laboratory belongs to the Professional Retraining Service and has been accredited by ENAC (the Spanish Accreditation Entity) since 1994, under reference number: 11/LC10.004 for performing calibrations in the lab and on site in the Spanish industry, in accordance with standard UNE EN ISO/IEC 17025 "General requirements regarding responsibilities in testing and calibration laboratories". It also belongs to the RLA (Madrid Laboratories Network), with number 186.

For more information, please visit the official website of Dimensional Metrology Laboratory.

Legal Audit Certificate for the Workplace Risk Prevention System

To comply with Prevention Act 31/1995 and Prevention Services Regulation, R.D. 39/1997, the FREMAP Prevention System undergoes an external audit every four years.

Asturian Seal of Safe Mobility in the Company

Asturian Company Mobility Certificate 

Since 2018, FREMAP has been awarded the Asturian Seal of Safe Mobility in the Company, which recognises, promotes and encourages the management of Road safety at work through the implementation of Road Safety Plans in Companies, according to the requirements of the Guide to Safe Mobility in Companies prepared by the DGT and the IAPRL in 2016.

Hand Trauma Center Certificate

Hand Trauma Center Certificate 

The Hand Trauma Center is an award given by the FESSH (Federation of the European Societies for Surgery of the Hand) to the FREMAP Hospital in Majadahonda since 2017 as the highest accreditation in hand surgery.

Delegag@ Data Protection Certification

Delegag@ Data Protection Certification 

The Certification Scheme promoted by the Agencia Española de Protección de Datos [Spanish Data Protection Agency], guarantees that the FREMAP Data Protection Officer has had the necessary professional skills since 2020 And these have been certified by entities accredited by ENAC (certificate no. ES2011210).