Skip ribbon commands
Jump to main content

FREMAP website

Jump to content

Claims

​​The form for making online claims from the FREMAP website is temporarily disabled for technical reasons.

We apologise for any inconvenience.

​​​​​​​​​​​​​​​​​​​​

​​Claims can be submitted:

  • There are official Complaint Forms in all FREMAP Centres.

    Submitted claims are processed and answered directly by the Mutual Society and reported to the Directorate General of Social Security Organisation.
    Article 99,1 of the Revised Text of the General Social Security Act.​


  • ​​​ Through the Virtual Claims Office This link will be opened in a pop-up window of the Ministry of Employment and Social Security.

    An online claims office accessible by the public to manage complaints by workers about how mutual societies handle complaints. The Ministry centralises the claims it receives and sends them to the corresponding mutual society so that this entity can provide a response that, subsequently, the Ministry communicates to the citizen.​