The form for making online claims from the FREMAP website is temporarily disabled for technical reasons.
We apologise for any inconvenience.
Claims can be submitted:
There are official Complaint Forms in all FREMAP Centres.
Submitted claims are processed and answered directly by the Mutual Society and reported to the Directorate General of Social Security Organisation.
Article 99,1 of the Revised Text of the General Social Security Act.
Through the
Virtual Claims Office
Of the Ministry of Inclusion, Social Security and Migration.
An online claims office accessible by the public to manage complaints by workers about how mutual societies handle complaints. The Ministry centralises the claims it receives and sends them to the corresponding mutual society so that this entity can provide a response that, subsequently, the Ministry communicates to the citizen.
Claims are complaints of an administrative nature concerning the service provided by the Mutual Society and are different from legal action claims which are brought before the courts of justice.